COVID-19 Update Alert Level 2.
What this means for you and your Mercedes-Benz.
Mercedes-Benz Auckland response on Covid-19.
With the move to Alert Level 2, our doors are open and sales consultations, servicing, technical support and parts enquiries are available in person again.
Our COVID-19 health and safety procedures remain in place, including social distancing, contact tracing and stringent sanitisation to ensure everyone stays safe. Should you prefer, our contactless services such as service vehicle drop offs, phone or virtual consultations remain available.
- Contact Tracing – A QR poster to allow customers to register on the Ministry of Health’s COVID 19 tracing app is available at the front door.
- Sanitisation – All our customer-facing staff have materials to keep their work areas sterilised as required, in addition to the daily sanitisation of all common areas and touch points carried out by our cleaners.
- Social Distancing – staff and customers are required to maintain appropriate social distancing as per Government guideline whilst in our premises.
- Loan Cars – are subject to availability and on request. Cars will be sanitised after each use.
Please stay home if you are sick. If you have cold or flu symptoms call your doctor or Healthline. Please call us on 09 529 3888 to reschedule your booking.
We appreciate your support and look forward to seeing you again.