Mercedes-Benz

Mercedes me connect.

Bring your Mercedes to life.
Me Connect

Be in sync with your Mercedes.

Mercedes me connect seamlessly connects you to your vehicle, and your vehicle to everything that is important to you. A personal digital companion that brings your Mercedes into your life, giving you access to a whole range of connected services designed to make your life and mobility easier. Connect with your Mercedes and start experiencing the future of mobility. Go to the Mercedes me portal today.

Discover all of the features available with
Mercedes me connect.

More safety, more comfort. More time for me.

Navigation

Parked Vehicle Locator
Parked Vehicle Locator

Where was it that you parked? Mercedes me knows the answer. The app can locate your parked vehicle within a range of 1.5 km, and easily guide you back to it from your smartphone.

On & Off street parking
On & Off street parking

Take the stress out of parking. Mercedes me informs you in real time of parking spaces availability on streets and in multi-storey car parks. Also, by allowing you to send a location from your smartphone directly to the vehicle as a new destination, the service assists in locating a parking space and navigates you directly there, saving you time and nerves.

Online Map Updates
Online Map Updates

With Online Map Update, you always have the latest maps at your disposal. With an active data connection, maps for your preferred region are updated automatically on a regular basis while you are on the move. So, you can always enjoy the journey while reaching your destination.

Predictive Navigation
Predictive Navigation

Your next trip is only a tap away. Based on your completed trip data and habits, Mercedes me suggests a selection of likely destinations, which you can send to your vehicle with just a click.

Service & Safety

Vehicle Tracker
Vehicle Tracker

Always know where your Mercedes is located. Mercedes me can track your vehicle on the move via GPS, while also allowing you to switch off the service in the vehicle at any time to rule out further tracking.

Theft notification and park damage detection
Theft notification and park damage detection

No more unpleasant surprises. Mercedes me immediately notifies you when a collision involving your parked vehicle has been detected, when the anti-theft warning system has been triggered, or when your Mercedes-Benz is towed away. In addition, you can also remotely activate interior protection and tow-away protection, as well as deactivate an active alarm as necessary.

Mercedes-Benz emergency call system
Mercedes-Benz emergency call system

Safety first. The Mercedes-Benz emergency call system is there to provide help in an emergency – fully automatically. In the case of an accident involving the deployment of airbags or the belt tensioners, the system immediately calls the Mercedes-Benz emergency response centre, passing on your precise position, the number of occupants and information about the vehicle conditions. In serious cases, the data are passed on to a public emergency centre, so that the necessary rescue operation can be initiated promptly.

Maintenance management
Maintenance management

Keep your Mercedes under control and reduce the risk of breakdowns. Your vehicle identifies and notifies you with any upcoming need for maintenance. This information can also be transmitted directly to your Mercedes-Benz service partner for appointments and quotes.

Telediagnostics
Telediagnostics

Enjoy you true peace of mind on your travels. Telediagnostics provides prompt information when parts, such as brake pads, need replacing. In addition, the system can transmit the relevant data directly to your Mercedes-Benz service partner in order to arrange an appointment.

Breakdown Management
Breakdown Management

As rare as breakdowns may be – when they occur, our Breakdown Management will provide help, quickly and effectively. By pressing the Breakdown Management button in the overhead control unit, your vehicle will connect you to our Customer Assistance Centre and will automatically relay your location as well as all relevant information about the vehicle. So, you will promptly receive qualified assistance from the nearest Mercedes-Benz Service centre, even if you aren't able to say with certainty where your vehicle is.

Accident Recovery
Accident Recovery

Accident Recovery complements the Mercedes-Benz emergency call system with additional support. Following an emergency call, you can be connected through to the Customer Assistance Centre, where trained staff will help you deal with the aftermath of an accident, for example to recover or tow away your vehicle.

Comfort

Remote retrieval of vehicle status
Remote retrieval of vehicle status

Easily check in on your Mercedes remotely and at any time from the comfort of your home or the office. Simply ask your vehicle and important data such as range, tyre pressure, condition of brake pads, fuel level or the service-due date will be immediately displayed on your computer or smartphone. So, you can you can plan your next trip with greater peace of mind.

Remote door locking and unlocking
Remote door locking and unlocking

If you happen to have your hands full or simply wish to check whether the vehicle is locked – this service allows you to lock your vehicle from anywhere via your smartphone. A password function also provides for enhanced security and reduces the risk of interference with the vehicle by a third party. Good to know: distance no object.

Eco display
Eco display

Whether your Mercedes-Benz runs on petrol, diesel or electric power, or fuel-cell technology, the system provides you with information and tips on how to drive even more economically. By analysing your driving style using data such as fuel consumption, average speed and acceleration values, the ECO Display helps and encourages you to adopt an environment-friendly driving style.

Geofencing
Geofencing

With Geofencing, you can define a specific geographic area where your vehicle is free to move. As soon as your vehicle leaves or enters the selected area, you will be informed. So, you can ensure your Mercedes only travels where you want it to.

Personalisation
Personalisation

Start every trip with your preferred settings already in place. You only need to select your personal driver profile and you're on your way. Among other things, the personalisation service also enables you to save your favourite style of vehicle display and your Favourites for quick access. Time-consuming adjustments are a thing of the past.

Infotainment

Voice Assistant integration (Amazon Alexa, Google home)

Control your vehicle’s functions remotely from your sofa. By linking your Mercedes with Amazon Alexa or Google Home, you can just voice your wishes and your vehicle will turn them into reality. All without pressing a single button, you can ask Alexa or Google Home to lock your vehicle, switch on the heating, send an address to the navigation system, check the tyre pressure and more. You name it.

Registering with Mercedes me connect.

Step 1

Set up account

Set up your personal Mercedes me account by clicking on the ‘Mercedes me portal’ button below and registering online, then accepting the Terms of Use.

Step 2

Receive email confirmation

You will then receive an email that will allow you to complete the registration process: once you’ve entered your personal password, your Mercedes me account will be activated.

Step 3

Pair your vehicle

Now you just need to get your Mercedes-Benz linked with the account. To do this, please contact your Mercedes-Benz retailer, or use our online authentication process. In no time at all you will then have access to Mercedes me connect services.

The Mercedes me connect app.

Available now on Android, iOS and Apple Watch.

Me connect app

The Mercedes me connect app gives you total control over your Mercedes-Benz, housing all of your remote access services, from Remote Start to Vehicle Tracker. Download the app to take full advantage of your Mercedes me connect services.
Available on iOS and Android.