Mercedes-Benz

COVID-19 Traffic Light System - Orange

What this means for you and your Mercedes-Benz.

Mercedes-Benz Auckland response on Covid-19.

Our doors are open and sales consultations, servicing, technical support and parts enquiries are available in person. 

Test drives and showroom visits are encouraged and you are welcome to visit our dealership.

Staff and customers are required to wear a face-covering unless they have proof of a government exemption.

When you visit us in person as a customer, a vaccine certificate is not required.

For additional peace of mind, contactless services across all departments including vehicle presentations, demonstrations, vehicle trade in valuations, servicing, technical support and of course parts requirements remain available to assist you with your motoring needs.

As the health and safety of our customers and staff remain our top priority, the following procedures are in place:

Contact Tracing – We will be digitally collecting contact details from all visitors to ensure that we comply with contact tracing guidelines. This includes a QR poster to allow customers to register on the Ministry of Health’s COVID-19 tracing app available at the front door. In addition, we require all visitors to scan our own “I’M HERE” QR code to ensure we can contact people without any delay, if necessary.

PPE – Team members will continue to use approved Personal Protective Equipment.

Social Distancing – Staff and customers are required to maintain appropriate social distancing as per the government’s guidelines.

Loan Cars – Loan cars and vehicle pick-up & drop-off services are available on request. Please contact our team for more information. *Subject to availability.

Appointments – We encourage you to book an appointment before visiting our dealership. By doing so, you can help our efforts to follow social distancing guidelines.

Managed Entry – The total number of people within our premises will be monitored and documented at all times.

Please do not visit our dealership if you have been at a location of interest or feeling unwell. Call us on 09 529 3888 to reschedule your booking.

Thank you for your understanding and we look forward to seeing you again.

Yours sincerely

Trevor Walmsley | Dealer Principal